Last Updated: September 15, 2026

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Protecting your private information is our priority. This Statement of Privacy applies to www.airportluxuryshuttle.com, www.airportluxuryshuttles.com, and Airport Luxury Shuttles and governs data collection and usage.

For purposes of this Privacy Policy, unless otherwise noted, all references to Airport Luxury Shuttles include www.airportluxuryshuttle.com and www.airportluxuryshuttles.com. The Airport Luxury Shuttles websites provide information, reservations, e-commerce, and transportation-related services.

By using an Airport Luxury Shuttles website or our services, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with products and services offered, Airport Luxury Shuttles may collect personally identifiable information, such as:

• First and Last Name

• Mailing Address

• E-mail Address

• Phone Number

If you purchase products or services from Airport Luxury Shuttles, billing and payment information may be collected and processed as necessary to complete your transaction.

We do not collect personal information from you unless you voluntarily provide it to us or it is otherwise necessary to provide a service you have requested.

You may be required to provide certain personal information when you use certain products or services. These activities may include, but are not limited to, making a reservation, registering for an account, contacting us, requesting transportation services, submitting payment information, or signing up to receive communications.

We may use this information to communicate with you regarding services or products you have requested and may collect additional personal or non-personal information as reasonably necessary to operate our services.

Use of Your Personal Information

Airport Luxury Shuttles collects and uses your personal information to operate its business and provide the products, transportation services, reservations, customer support, and other services you have requested.

Airport Luxury Shuttles may also use personally identifiable information to inform you of other products or services available from Airport Luxury Shuttles and its affiliates where permitted.

Consent to receive transactional SMS communications regarding a reservation does not constitute consent to receive promotional or marketing text messages.

Sharing Information with Third Parties

Airport Luxury Shuttles does not sell, rent, or lease its customer lists to third parties.

Airport Luxury Shuttles may share personal information with trusted service providers when reasonably necessary to operate our business or provide services requested by our customers. Such services may include payment processing, reservation processing, communications, email delivery, customer support, website hosting, data storage, analytics, or other operational services.

Service providers are permitted to use personal information only as necessary to provide services to Airport Luxury Shuttles and are expected to maintain appropriate confidentiality and security of that information.

Airport Luxury Shuttles may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable law or legal process, protect or defend the rights or property of Airport Luxury Shuttles, prevent fraud or misuse, or protect the safety of Airport Luxury Shuttles customers, employees, users, or the public.

SMS/Text Messaging Privacy and Consent

Airport Luxury Shuttles may send informational and transactional text messages to customers who provide a mobile telephone number and consent to receive SMS communications in connection with a reservation or transportation service.

SMS messages may include reservation confirmations, passenger check-in reminders, pickup instructions, shuttle status notifications, boarding information, schedule changes, delays, cancellations, and other important service-related communications concerning the customer's reservation.

Consent to receive SMS messages is not a condition of purchasing transportation services. Message and data rates may apply. Message frequency may vary depending on the customer's reservation and travel circumstances.

Customers may opt out of SMS communications at any time by replying STOP to a text message. Customers may reply HELP for assistance or contact Airport Luxury Shuttles at (916) 744-2133.

Airport Luxury Shuttles does not sell, rent, or use SMS opt-in information or consent records for third-party marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in information and consent will be used only for purposes associated with providing the requested messaging service, maintaining appropriate records, and complying with applicable requirements.

Opting out of SMS communications does not cancel or otherwise modify a customer's transportation reservation. Customers who opt out remain responsible for reviewing reservation confirmations, emails, and other service communications regarding their travel.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Airport Luxury Shuttles. This information may include your IP address, browser type, domain names, access times, device information, and referring website addresses.

This information may be used for operation of the service, maintaining the quality and security of the service, troubleshooting, and providing general statistics regarding use of Airport Luxury Shuttles websites.

Use of Cookies

Airport Luxury Shuttles websites may use cookies to help personalize and improve your online experience.

A cookie is a text file placed on your device by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned and generally can be read only by a web server in the domain that issued the cookie.

One of the primary purposes of cookies is to provide convenience and improve website functionality. For example, cookies may allow a website to recognize a returning visitor or remember certain information previously provided.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, some interactive features of Airport Luxury Shuttles websites or services may not function as intended.

Security of Your Personal Information

Airport Luxury Shuttles takes reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

Security measures may include:

• SSL/TLS encryption

• Access controls

• Secure systems and service providers

• Other reasonable administrative and technical safeguards

When sensitive information is transmitted electronically, appropriate encryption and security technologies may be used.

No data transmission over the Internet, cellular network, wireless network, or electronic storage system can be guaranteed to be 100% secure. While Airport Luxury Shuttles strives to protect personal information, absolute security of information transmitted or stored electronically cannot be guaranteed.

Right to Deletion

Subject to applicable law and certain exceptions, upon receipt of a verifiable request, Airport Luxury Shuttles may:

• Delete eligible personal information from our records; and

• Direct applicable service providers to delete eligible personal information from their records where required.

We may retain information when reasonably necessary or legally permitted, including to:

• Complete the transaction or transportation service for which the information was collected;

• Provide a service requested by the customer;

• Maintain records associated with an existing or completed reservation;

• Detect security incidents or protect against fraudulent, deceptive, malicious, or illegal activity;

• Debug and identify or repair errors;

• Exercise or protect legal rights;

• Comply with applicable law, legal process, or an existing legal obligation;

• Maintain records necessary for accounting, dispute resolution, safety, fraud prevention, or regulatory purposes;

• Enable lawful internal uses reasonably aligned with the customer's relationship with Airport Luxury Shuttles; or

• Otherwise use or retain information in a lawful manner compatible with the context in which it was provided.

Children Under Thirteen

Airport Luxury Shuttles does not knowingly collect personally identifiable information directly from children under the age of thirteen through its website without appropriate authorization.

If you are under the age of thirteen, please ask a parent or guardian for permission before providing personal information through our website.

E-mail Communications

Airport Luxury Shuttles may contact customers by email for purposes including reservation confirmations, passenger check-in information, service alerts, schedule information, customer support, announcements, surveys, and other communications.

Where permitted, Airport Luxury Shuttles may also send promotional information regarding its products or services. Recipients may use available unsubscribe methods for promotional email communications.

External Data Storage and Service Providers

Airport Luxury Shuttles may use third-party hosting, reservation, payment, communications, data storage, technology, and other service providers to operate its websites and provide customer services.

These providers may process or store information as necessary to perform services on behalf of Airport Luxury Shuttles, subject to applicable contractual, privacy, and security requirements.

SMS opt-in data and consent are subject to the protections described in the SMS/Text Messaging Privacy and Consent section of this Privacy Policy.

Changes to This Privacy Policy

Airport Luxury Shuttles reserves the right to update or modify this Privacy Policy from time to time.

When appropriate, we may provide notice of significant changes by updating this Privacy Policy, posting a notice on our website, communicating with customers, or using other reasonable methods.

Continued use of Airport Luxury Shuttles websites or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

Contact Information

Airport Luxury Shuttles welcomes questions regarding this Privacy Policy.

Airport Luxury Shuttles
7900 Florin Road, Suite 1B
Sacramento, CA 95828
Phone: (916) 744-2133
Websites: www.airportluxuryshuttle.com and www.airportluxuryshuttles.com

Last Updated: September 15, 2026